🐾 PawMatch
Child Safety Standards
Last updated: October 22, 2026 · Tiếng Việt
PawMatch (Hootle) has zero tolerance for child sexual abuse and exploitation (CSAE) in any form, including child sexual abuse material (CSAM), grooming, the sexualization of minors and child trafficking.
1. What is prohibited
- Posting, sharing, requesting or sending in messages any image, video or content that sexualizes children under 18.
- Approaching, grooming or trying to meet children for sexual purposes.
- Using PawMatch to contact children under 13. Users must be 18 or older.
2. Reporting in the app
On a pet profile or in a chat, tap ⋮ → Report and choose "Child safety concern", or tap Block to stop contact immediately. You can also email support@hootle.app.
3. How we respond
- Reports are reviewed within 24 hours, with child safety reports prioritized.
- Violating content is removed immediately and violating accounts are permanently banned.
- When we become aware of CSAM, we report it to the relevant authorities, including the National Center for Missing & Exploited Children (NCMEC) and the Ministry of Public Security of Vietnam, as required by law.
4. Legal compliance
PawMatch complies with applicable child protection laws, including the Vietnam Law on Children 2016 and the laws of the countries where the app is distributed.
5. Point of contact
Questions about child safety on PawMatch: support@hootle.app.