🐾 PawMatch

Privacy Policy

Last updated: October 22, 2026 · Tiếng Việt

PawMatch helps dog and cat owners find playmates, friends or breeding partners for their pets nearby. This page explains what data PawMatch collects, how we use it and the choices you have.

1. Data we collect

• Account: an anonymous identifier created by Firebase Authentication when you first open the app. If you choose to sign in with Google or Apple, we also receive that account's email address (for Apple, this may be a private relay address if you choose "Hide My Email").
• Pet profiles you enter: name, species, breed, birth date, sex, country and area (state, province or region; ward in Vietnam), bio, personality, purposes and vaccination status.
• Photos and videos you upload for your pet profiles.
• Approximate location, only if you allow it: coordinates are rounded to about 1 km (0.6 mi) before they are stored, to suggest pets near you. Your precise location is never stored.
• Activity in the app: likes and passes, matches, messages between matched users, the users you blocked and the reports you send.
• Push notifications: a device token and your app language, used to notify you about new matches and messages if you turn notifications on.

PawMatch does not collect your contacts, does not track you across other apps or websites and does not use your data for advertising.

2. How we use data

• Show your pet profiles to other users and suggest suitable pets.
• Match, chat and send related notifications.
• Handle reports, fight scams and keep the community safe.

3. Who can see your data

• Other users see your pet profiles, photos, videos, area and an approximate distance. Messages can only be read by the two people in the conversation.
• Infrastructure providers store and process data on our behalf: Google Firebase (accounts, database, push notifications) and Cloudflare (photo and video storage). Data may be stored on servers outside your country.
• We do not sell or share your personal data with anyone for advertising or any other purpose.

4. Retention and deletion

Data is kept until you delete it. You can edit or delete each pet profile at any time. To delete everything, go to Profile → Delete account in the app: your pet profiles, photos, videos, likes, matches, messages and account are deleted immediately and cannot be recovered. Reports you sent or received are kept for up to 12 months for moderation and community safety. If you no longer have the app, see how to request account deletion.

5. Children

PawMatch is for people aged 18 and over. We do not knowingly collect data from anyone under 18; if we learn that we have, we will delete that account.

6. Your rights

You can access, correct and delete your data and withdraw consent at any time (for example by turning off location or notifications in your device settings). Depending on where you live (for example California or the EU), you may have additional rights; you can exercise any of them by contacting us.

7. Contact

Email: support@hootle.app

Terms of Use · Child Safety Standards