🐾 PawMatch
Support
Need help? Email support@hootle.app and we'll get back to you as soon as we can.
FAQ
Does PawMatch cost anything?
No. PawMatch is free and has no payments at all. Anyone asking you for a transfer or a deposit is likely a scammer: block and report them right away.
How do I report or block someone?
Open the pet's profile (the ⓘ button on the card) or the chat, tap ⋮ in the top corner and choose Report or Block. Reports are reviewed within 24 hours.
Why don't I see any pets near me?
Turn on location and widen the distance filter. PawMatch is new, so invite friends with dogs and cats nearby to find more buddies for your pet.
Is my location exposed?
No. Your location is rounded to about 1 km (0.6 mi) before it is stored. Other users only see your area and an approximate distance.
How do I delete my account?
Go to Profile → Delete account. All pet profiles, photos, videos, matches and messages are deleted immediately and cannot be recovered. More details.